At WPH Vehicles, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you interact with us, whether by visiting our website, contacting us directly, or using our services.
1. Information We Collect
We may collect and process the following data:
-
Your name, email address, phone number, and any other details you provide when you contact us or book a service
-
Details about your vehicle and service history
-
Information about how you use our website (including IP address, browser type, pages visited, etc.)
-
Any communication you have with us via email, phone, or social media
2. How We Use Your Information
We use your information to:
-
Respond to your enquiries and provide customer support
-
Process bookings and provide services, including premium valeting in the UK
-
Improve our website and services based on user feedback and analytics
-
Send you updates or promotional materials if you have opted in to receive them
-
Comply with any legal obligations
We will never sell or share your personal information with third parties for marketing purposes.
3. Storing and Securing Your Data
All personal data is stored securely using modern data protection measures. Access to your data is limited to authorised staff only, and we regularly review our security practices to ensure your information remains safe.
4. Cookies and Website Tracking
Our website uses cookies to improve your browsing experience and gather data about site traffic and interaction. You can choose to disable cookies via your browser settings, although this may affect how the website functions for you.
5. Your Rights
You have the right to:
-
Request a copy of the personal data we hold about you
-
Ask us to correct any inaccurate or incomplete data
-
Request the deletion of your data (where legally permitted)
-
Object to the processing of your personal data in some circumstances
To exercise any of these rights, please contact us using the details provided below.
6. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
7. Contact Us
If you have any questions about this policy or the data we hold, please get in touch with us:
WPH Vehicles
Email: office@wphgroup.co.uk
Phone: 01332 705 351
Website: www.wphvehicles.co.uk
We are proud to offer premium valeting in the UK and ensure that your privacy is respected every step of the way.